Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301762 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, no recommendations | October 2013 |
| 201200270 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2013 |
| 201200328 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2013 |
| 201200385 | Williamsburgh Housing Association Ltd | neighbour disputes and antisocial behaviour | Not upheld, action taken by body to remedy, no recommendations | October 2013 |
| 201200980 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2013 |
| 201201199 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2013 |
| 201201207 | Fife NHS Board | policy/administration | Not upheld, no recommendations | October 2013 |
| 201201263 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2013 |
| 201201476 | Greater Glasgow and Clyde NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | October 2013 |
| 201201581 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2013 |