Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100377 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | September 2013 |
| 201100976 | Inverclyde Council | policy/administration | Upheld, recommendations | September 2013 |
| 201101548 | Glasgow City Council | handling of application (complaints by opponents) | Some upheld, recommendations | September 2013 |
| 201102074 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |
| 201103503 | Fife Council | complaints handling (incl social work complaints procedures) | Some upheld, recommendations | September 2013 |
| 201103803 | Fife Council | public health & civic government acts - nuisances/problems in/around buildings | Not upheld, no recommendations | September 2013 |
| 201104532 | Forth Valley NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | September 2013 |
| 201104985 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2013 |
| 201105518 | Business Stream | policy/administration | Upheld, recommendations | September 2013 |
| 201200094 | Business Stream | charging method / calculation | Not upheld, action taken by body to remedy, no recommendations | September 2013 |