Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203561 | South Lanarkshire Council | handling of application (complaints by opponents) | Not upheld, recommendations | September 2013 |
| 201203738 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |
| 201203806 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |
| 201203903 | Business Stream | charging method / calculation | Not upheld, action taken by body to remedy, no recommendations | September 2013 |
| 201203942 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |
| 201203977 | A Council | primary school | Not upheld, no recommendations | September 2013 |
| 201204030 | Business Stream | charging method / calculation | Upheld, recommendations | September 2013 |
| 201204079 | Aberdeenshire Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | September 2013 |
| 201204084 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2013 |
| 201204091 | Scottish Prison Service | communication by phone | Not upheld, no recommendations | September 2013 |