Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201205160 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, no recommendations | July 2013 |
| 201205163 | A Council | primary school | Upheld, recommendations | July 2013 |
| 201205279 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | July 2013 |
| 201205353 | Aberdeen City Council | complaints handling | Resolved, action taken by body to remedy | July 2013 |
| 201300209 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | July 2013 |
| 201000513 | Falkirk Council | policy/administration | Some upheld, recommendations | June 2013 |
| 201003985 | A Council | child services and family support | Upheld, recommendations | June 2013 |
| 201100100 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2013 |
| 201101546 | Care Inspectorate | complaints handling | Not upheld, no recommendations | June 2013 |
| 201101683 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |