Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202210099 | Grampian NHS Board | Nurses / nursing care | Upheld, recommendations | September 2024 |
| 202210978 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2024 |
| 202301757 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | September 2024 |
| 202303330 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | September 2024 |
| 202304229 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | September 2024 |
| 202305678 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2024 |
| 202307639 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | September 2024 |
| 202311785 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | September 2024 |
| 202108769 | A Medical Practice in the Lanarkshire NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | August 2024 |
| 202202759 | North Ayrshire Health and Social Care Partnership | Adult support and protection / adults with incapacity | Upheld, recommendations | August 2024 |