Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202007948 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | June 2023 |
| 202100728 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2023 |
| 202101546 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Complaints handling | Some upheld, recommendations | June 2023 |
| 202104070 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2023 |
| 202104211 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2023 |
| 202104273 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | June 2023 |
| 202104338 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | June 2023 |
| 202106168 | Glasgow City Health and Social Care Partnership | Assessments / self-directed support | Not upheld, no recommendations | June 2023 |
| 202106298 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, no recommendations | June 2023 |
| 202106489 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2023 |