Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202001408 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | October 2022 |
| 202002811 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2022 |
| 202002975 | East Dunbartonshire Council | Policy / administration | Upheld, recommendations | October 2022 |
| 202003428 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2022 |
| 202003481 | Scottish Borders Council | Assessments / self-directed support | Some upheld, recommendations | October 2022 |
| 202003881 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | October 2022 |
| 202004184 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | October 2022 |
| 202007694 | Perth and Kinross Council | Standard of care | Not upheld, recommendations | October 2022 |
| 202007700 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | October 2022 |
| 202100071 | Dumfries and Galloway Council | Handling of application (complaints by opponents) | Some upheld, recommendations | October 2022 |