Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202101569 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2022 |
| 202103742 | Milnbank Housing Association Ltd | Neighbour disputes and anti-social behaviour | Upheld, recommendations | October 2022 |
| 202110356 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2022 |
| 201900994 | A Dentist in the Highland NHS Board area | Clinical treatment / Diagnosis | Not upheld, no recommendations | September 2022 |
| 201902230 | Highland NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | September 2022 |
| 201911240 | East Renfrewshire Council | Handling of application (complaints by opponents) | Some upheld, recommendations | September 2022 |
| 202001300 | Scottish Prison Service | Personal property | Some upheld, recommendations | September 2022 |
| 202004290 | Aberdeen City Council | Child services and family support | Some upheld, recommendations | September 2022 |
| 202004351 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | September 2022 |
| 202006807 | Scottish Prison Service | Policy / administration | Some upheld, no recommendations | September 2022 |