Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201706306 Dumfries and Galloway Council primary school Not upheld, no recommendations November 2018
201706740 Borders NHS Board clinical treatment / diagnosis Upheld, recommendations November 2018
201706768 Scottish Ambulance Service failure to send ambulance / delay in sending ambulance Some upheld, recommendations November 2018
201706974 Fife Council child services and family support Upheld, recommendations November 2018
201707254 Aberdeenshire Council primary school Upheld, recommendations November 2018
201707319 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations November 2018
201707404 North Lanarkshire Council primary school Upheld, recommendations November 2018
201707548 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations November 2018
201707587 Scottish Government D-G Learning & Justice complaints handling Upheld, recommendations November 2018
201707853 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations November 2018