Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704604 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201704629 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | October 2018 |
| 201704651 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | October 2018 |
| 201704671 | Glasgow City Council | noise pollution | Not upheld, no recommendations | October 2018 |
| 201704684 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201704839 | Scottish Prison Service | visits | Not upheld, no recommendations | October 2018 |
| 201705017 | Argyll and Bute Health and Social Care Partnership | complaints handling (incl social work complaints procedures) | Not upheld, recommendations | October 2018 |
| 201705203 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201706122 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201707569 | Greater Glasgow and Clyde NHS Board | policy / administration | Not upheld, no recommendations | October 2018 |