Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201706577 | University of Edinburgh | academic appeal / exam results / degree classification | Upheld, recommendations | August 2018 |
| 201706652 | The City of Edinburgh Council | policy / administration | Some upheld, recommendations | August 2018 |
| 201706941 | A Medical Practice in the Tayside NHS Board area | lists (incl difficulty registering and removal from lists) | Not duly made or withdrawn, no recommendations | August 2018 |
| 201706962 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2018 |
| 201707293 | Spire View Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | August 2018 |
| 201708134 | Glasgow City Council | public health & civic government acts - nuisances / problems in/around buildings | Upheld, recommendations | August 2018 |
| 201708346 | Scottish Prison Service | clothing | Not upheld, no recommendations | August 2018 |
| 201708387 | Clear Business Water | incorrect billing | Not upheld, no recommendations | August 2018 |
| 201708572 | Orkney NHS Board | admission / discharge / transfer procedures | Not upheld, no recommendations | August 2018 |
| 201709126 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2018 |