Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201702042 | Scottish Environment Protection Agency | handling of application | Some upheld, recommendations | May 2018 |
| 201702071 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201702191 | A Health Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201702241 | Glasgow Housing Association | neighbour disputes and anti-social behaviour | Some upheld, no recommendations | May 2018 |
| 201702451 | Glasgow City Council | parks / outdoor centres and facilities | Not upheld, no recommendations | May 2018 |
| 201702530 | Western Isles NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201702685 | Scottish Ambulance Service | admission / discharge / transfer procedures | Upheld, recommendations | May 2018 |
| 201702799 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201702843 | Renfrewshire Council | policy / administration | Some upheld, recommendations | May 2018 |
| 201703099 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2018 |