Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508582 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201508583 | A Dentist in the Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508605 | Blairtummock Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | July 2016 |
| 201508651 | The City of Edinburgh Council | repairs and maintenance | Not upheld, no recommendations | July 2016 |
| 201508663 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2016 |
| 201508752 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508794 | The City of Edinburgh Council | complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | July 2016 |
| 201508808 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508838 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201508845 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |