Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201400680 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations September 2014
201400681 The City of Edinburgh Council licensing - taxis Not upheld, no recommendations September 2014
201400706 South Lanarkshire Council complaints handling Upheld, recommendations September 2014
201400773 Tollcross Housing Association Ltd repairs and maintenance Not upheld, no recommendations September 2014
201400815 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations September 2014
201400851 Greater Glasgow and Clyde NHS Board - Acute Services Division complaints handling Not upheld, action taken by body to remedy, no recommendations September 2014
201401120 Scottish Ambulance Service complaints handling Not upheld, action taken by body to remedy, no recommendations September 2014
201401160 Scottish Prison Service personal property Not upheld, no recommendations September 2014
201401223 Scottish Prison Service policy/administration September 2014
201401299 Scottish Prison Service downgrading Not upheld, no recommendations September 2014