Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303011 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2014 |
| 201303061 | Business Stream | charging method / calculation | Upheld, recommendations | October 2014 |
| 201303170 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2014 |
| 201303271 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |
| 201303369 | Business Stream | charging method / calculation | Upheld, recommendations | October 2014 |
| 201303646 | Business Stream | leakage | Upheld, recommendations | October 2014 |
| 201304103 | Waverley Housing | repairs and maintenance | Some upheld, recommendations | October 2014 |
| 201304173 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | October 2014 |
| 201304482 | The City of Edinburgh Council | policy/administration | Not upheld, no recommendations | October 2014 |
| 201304591 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |