Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305469 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201305493 | Business Stream | policy/administration | Not upheld, no recommendations | September 2014 |
| 201305529 | East Lothian Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | September 2014 |
| 201305717 | Grampian NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | September 2014 |
| 201305723 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | September 2014 |
| 201305865 | Aberdeen City Council | council tax | Upheld, recommendations | September 2014 |
| 201305939 | University of the Highlands and Islands | complaints handling | Some upheld, recommendations | September 2014 |
| 201306031 | Lanarkshire NHS Board | nurses / nursing care | Upheld, recommendations | September 2014 |
| 201306078 | Dumfries and Galloway Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | September 2014 |
| 201306145 | University of the Highlands and Islands | teaching and supervision | Not upheld, recommendations | September 2014 |