Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103639 | Dumfries and Galloway Council | council tax (incl Community Charge) | Not upheld, no recommendations | May 2012 |
| 201103648 | Scottish Prison Service | transfer to another prison | Not upheld, no recommendations | May 2012 |
| 201103689 | A Dental Practice in the Grampian NHS Board area | lists (incl difficulty registering and removal from lists) | Not upheld, no recommendations | May 2012 |
| 201103719 | Muirhouse Housing Association Ltd | improvements and alterations | Not upheld, no recommendations | May 2012 |
| 201103753 | Highland NHS Board | policy/administration | Some upheld, recommendations | May 2012 |
| 201103879 | Scottish Prison Service | downgrading | Not upheld, no recommendations | May 2012 |
| 201104038 | Scottish Prison Service | claim | Not upheld, no recommendations | May 2012 |
| 201104167 | Dundee City Council | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, action taken by body to remedy, no recommendations | May 2012 |
| 201104358 | Business Stream Ltd | incorrect billing | Not upheld, no recommendations | May 2012 |
| 201104451 | Scottish Prison Service | transfer to another prison | Not upheld, no recommendations | May 2012 |