Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104507 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | May 2012 |
| 201001091 | Lothian NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | April 2012 |
| 201003933 | Care Inspectorate | complaints handling | Not upheld, no recommendations | April 2012 |
| 201004906 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment; diagnosis | Not upheld, no recommendations | April 2012 |
| 201005073 | Crofting Commission | handling of application | Some upheld, action taken by body to remedy, no recommendations | April 2012 |
| 201100090 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment; diagnosis | Not upheld, no recommendations | April 2012 |
| 201100241 | A Medical Practice in the Fife NHS Board area | policy/administration | Some upheld, recommendations | April 2012 |
| 201100448 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | April 2012 |
| 201101039 | Borders NHS Board | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, no recommendations | April 2012 |
| 201101056 | Care Inspectorate | complaints handling | Not upheld, no recommendations | April 2012 |