Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204495 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2014 |
| 201204565 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |
| 201204572 | Lothian NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | April 2014 |
| 201204670 | The City of Edinburgh Council | sheltered housing issues/residential homes | Upheld, recommendations | April 2014 |
| 201204700 | Greater Glasgow and Clyde NHS Board | admission, discharge & transfer procedures | Some upheld, recommendations | April 2014 |
| 201204749 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201204750 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |
| 201204823 | Scottish Prison Service | personal property | Not upheld, no recommendations | April 2014 |
| 201204847 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | April 2014 |
| 201204890 | Lothian NHS Board - University Hospitals Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |