Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604585 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201604614 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201604728 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | April 2017 |
| 201604896 | Fife Council | neighbour disputes and anti-social behaviour | Some upheld, recommendations | April 2017 |
| 201605172 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201605999 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201608067 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | April 2017 |
| 201507475 | Fife Council | handling of application (complaints by opponents) | Some upheld, recommendations | March 2017 |
| 201507493 | NHS 24 | clinical treatment / diagnosis | Upheld, no recommendations | March 2017 |
| 201507499 | The City of Edinburgh Council | cleansing/public conveniences/streets and stairs | Upheld, recommendations | March 2017 |