Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201708282 East Lothian Health and Social Care Partnership calls for general assistance Some upheld, recommendations December 2018
201708427 Highland NHS Board policy / administration Not upheld, no recommendations December 2018
201708511 Fife NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2018
201708580 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2018
201708720 Lothian NHS Board - Acute Division hygiene / cleanliness / infection control Upheld, recommendations December 2018
201709246 A Medical Practice in the Greater Glasgow & Clyde NHS Board area clinical treatment / diagnosis Upheld, recommendations December 2018
201800001 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, no recommendations December 2018
201800226 Dumfries and Galloway Health and Social Care Partnership care in the community Not upheld, recommendations December 2018
201800251 Lanarkshire NHS Board admission / discharge / transfer procedures Resolved, no recommendations December 2018
201800341 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Some upheld, no recommendations December 2018