Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508821 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2016 |
| 201508831 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |
| 201508856 | An Optician in the Grampian NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | September 2016 |
| 201508883 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |
| 201508885 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |
| 201600330 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201601164 | Scottish Prison Service | progression | Not upheld, no recommendations | September 2016 |
| 201601244 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2016 |
| 201302441 | South Ayrshire Council | noise pollution | Some upheld, recommendations | August 2016 |
| 201400595 | Lothian NHS Board | admission / discharge / transfer procedures | Not upheld, recommendations | August 2016 |