Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201501423 | Fife Council | care in the community | Some upheld, recommendations | August 2016 |
| 201507461 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2016 |
| 201507507 | Scottish Prison Service | regime and operation of prison | Not duly made or withdrawn, no recommendations | August 2016 |
| 201507553 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2016 |
| 201507560 | Western Isles NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2016 |
| 201507624 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2016 |
| 201507687 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2016 |
| 201507737 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, no recommendations | August 2016 |
| 201507759 | Business Stream | incorrect billing | Not upheld, no recommendations | August 2016 |
| 201507786 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2016 |