Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304802 | The City of Edinburgh Council | policy/administration | Not upheld, no recommendations | July 2014 |
| 201304876 | Angus Council | complaints handling | Upheld, recommendations | July 2014 |
| 201305064 | Tayside NHS Board | clinical treatment / diagnosis | July 2014 | |
| 201305160 | Dumfries and Galloway Council | complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | July 2014 |
| 201305207 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | July 2014 | |
| 201305312 | West Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2014 |
| 201305371 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2014 |
| 201305577 | Ayrshire and Arran NHS Board | policy / administration | Not upheld, no recommendations | July 2014 |
| 201305611 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, no recommendations | July 2014 |
| 201305629 | The City of Edinburgh Council | neighbour disputes and antisocial behaviour | Not upheld, no recommendations | July 2014 |