Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402048 | Ayrshire and Arran NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2014 |
| 201402209 | Glasgow City Council | communication/ staff attitude/ confidentiality | Some upheld, recommendations | December 2014 |
| 201402245 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Not upheld, no recommendations | December 2014 |
| 201402368 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | lists (incl difficulty registering and removal from lists) | December 2014 | |
| 201402551 | The City of Edinburgh Council | applications, allocations, transfers & exchanges | Not upheld, recommendations | December 2014 |
| 201402599 | A Council | primary school | Upheld, recommendations | December 2014 |
| 201402727 | Fife Council | policy/administration | Not upheld, no recommendations | December 2014 |
| 201402836 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Upheld, no recommendations | December 2014 |
| 201402848 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201402882 | Scottish Prison Service | personal property | Not upheld, recommendations | December 2014 |