Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303011 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2014 |
| 201303061 | Business Stream | charging method / calculation | Upheld, recommendations | October 2014 |
| 201303170 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2014 |
| 201303271 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |
| 201303369 | Business Stream | charging method / calculation | Upheld, recommendations | October 2014 |
| 201303646 | Business Stream | leakage | Upheld, recommendations | October 2014 |
| 201304103 | Waverley Housing | repairs and maintenance | Some upheld, recommendations | October 2014 |
| 201304173 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | October 2014 |
| 201304482 | The City of Edinburgh Council | policy/administration | Not upheld, no recommendations | October 2014 |
| 201304591 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |