Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305469 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201305493 | Business Stream | policy/administration | Not upheld, no recommendations | September 2014 |
| 201305529 | East Lothian Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | September 2014 |
| 201305717 | Grampian NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | September 2014 |
| 201305723 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | September 2014 |
| 201305865 | Aberdeen City Council | council tax | Upheld, recommendations | September 2014 |
| 201305939 | University of the Highlands and Islands | complaints handling | Some upheld, recommendations | September 2014 |
| 201306031 | Lanarkshire NHS Board | nurses / nursing care | Upheld, recommendations | September 2014 |
| 201306078 | Dumfries and Galloway Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | September 2014 |
| 201306145 | University of the Highlands and Islands | teaching and supervision | Not upheld, recommendations | September 2014 |