Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400625 | Falkirk Community Trust | policy/administration | Upheld, recommendations | September 2014 |
| 201400680 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201400681 | The City of Edinburgh Council | licensing - taxis | Not upheld, no recommendations | September 2014 |
| 201400706 | South Lanarkshire Council | complaints handling | Upheld, recommendations | September 2014 |
| 201400773 | Tollcross Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | September 2014 |
| 201400815 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201400851 | Greater Glasgow and Clyde NHS Board - Acute Services Division | complaints handling | Not upheld, action taken by body to remedy, no recommendations | September 2014 |
| 201401120 | Scottish Ambulance Service | complaints handling | Not upheld, action taken by body to remedy, no recommendations | September 2014 |
| 201401160 | Scottish Prison Service | personal property | Not upheld, no recommendations | September 2014 |
| 201401223 | Scottish Prison Service | policy/administration | September 2014 |