| 201709302           | 
                                                                                        Aberdeen City Council           | 
                                                                                        policy / administration           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201709322           | 
                                                                                        Tayside NHS Board           | 
                                                                                        nurses / nursing care           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201801806           | 
                                                                                        Golden Jubilee National Hospital           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201802039           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201802161           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        admission / discharge / transfer procedures           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201802782           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201802921           | 
                                                                                        A Medical Practice in the Ayrshire & Arran NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201802929           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201803284           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2019           | 
              
          
                                                                                        | 201803480           | 
                                                                                        Argyll and Bute Council           | 
                                                                                        policy / administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2019           |