Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704876 | Argyll and Bute Council | handling of application (complaints by opponents) | Some upheld, recommendations | December 2018 |
| 201705043 | Lothian NHS Board - Acute Division | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | December 2018 |
| 201705213 | Viewpoint Housing Association Ltd | neighbour disputes and anti-social behaviour | Upheld, recommendations | December 2018 |
| 201705362 | Lothian NHS Board - Acute Division | nurses / nursing care | Upheld, recommendations | December 2018 |
| 201705622 | Dumfries and Galloway Council | sheltered housing issues / residential homes | Upheld, recommendations | December 2018 |
| 201706209 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | December 2018 |
| 201706372 | NHS 24 | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2018 |
| 201706529 | Aberdeen City Health and Social Care Partnership | policy / administration | Upheld, recommendations | December 2018 |
| 201706717 | Angus Council | wayleaves / rights of access / feu duties / servitudes | Not upheld, recommendations | December 2018 |
| 201706996 | Crown Office and Procurator Fiscal Service | communication / staff attitude / confidentiality | Upheld, recommendations | December 2018 |