Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201800189 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Upheld, recommendations | October 2018 |
| 201800223 | Angus Council | unauthorised developments: enforcement action/stop and discontinuation notices | Not upheld, no recommendations | October 2018 |
| 201800304 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | October 2018 |
| 201800398 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201800429 | University of Edinburgh | academic appeal / exam results / degree classification | Not upheld, no recommendations | October 2018 |
| 201800487 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201800547 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201800568 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201800710 | West Lothian Council | policy / administration | Not upheld, no recommendations | October 2018 |
| 201800795 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |