Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201902495 Perth and Kinross Council other Upheld, recommendations July 2020
201902551 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations July 2020
201902648 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations July 2020
201902732 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations July 2020
201903216 Aberdeenshire Council continuing care Upheld, recommendations July 2020
201903349 Scottish Ambulance Service failure to send ambulance / delay in sending ambulance Not upheld, no recommendations July 2020
201903474 Dumfries and Galloway Council home helps / concessions / grants / charges for services Some upheld, recommendations July 2020
201903644 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations July 2020
201903686 Renfrewshire Council repairs and maintenance Some upheld, recommendations July 2020
201903851 Wheatley Housing Group Ltd repairs and maintenance Not upheld, no recommendations July 2020