Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201903909 | Aberdeenshire Council | child services and family support | Upheld, recommendations | July 2020 |
| 201904254 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201904336 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201904820 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201905268 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201905840 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201906036 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201906299 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201908081 | Scottish Courts and Tribunal Service | handling of application | Some upheld, no recommendations | July 2020 |
| 201908521 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |