Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201005379 | Scottish Prison Service | Progression | Not upheld, no recommendations | July 2011 |
| 201100082 | Scottish Prison Service | Policy/Administration | Not upheld, no recommendations | July 2011 |
| 201000292 | University of Aberdeen | academic appeal; exam results; degree classification | Some upheld, recommendations | June 2011 |
| 201000434 | North Lanarkshire Council | development plans; consultation | Not upheld, no recommendations | June 2011 |
| 201000624 | Weslo Housing Management | neighbour problems | Upheld, action taken by body to remedy, recommendations | June 2011 |
| 201001207 | A medical practice, Ayrshire and Arran NHS Board | clinical treatment; diagnosis; failure to refer | Some upheld, recommendations | June 2011 |
| 201001943 | Lothian NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | June 2011 |
| 201002105 | Aberdeen City Council | housing; allocations; transfers and exchanges | Some upheld, recommendations | June 2011 |
| 201002171 | Greater Glasgow and Clyde NHS Board | communication; staff attitude; dignity; confidentiality | Not upheld, no recommendations | June 2011 |
| 201002248 | Lothian NHS Board | care of the elderly; nutrition; record-keeping; communication | Some upheld, recommendations | June 2011 |