Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303073 | Lothian NHS Board | continuing care | Upheld, recommendations | February 2014 |
| 201303095 | Comhairle nan Eilean Siar | wayleaves, rights of access, feu duties, servitudes | Not upheld, recommendations | February 2014 |
| 201303137 | Scottish Prison Service | policy/administration | Not upheld, action taken by body to remedy, no recommendations | February 2014 |
| 201303148 | Glasgow City Council | council tax | Not upheld, no recommendations | February 2014 |
| 201303184 | Scottish Prison Service | testing for controlled drugs and alcohol | Upheld, recommendations | February 2014 |
| 201303233 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Complaint withdrawn | February 2014 |
| 201303379 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2014 |
| 201303479 | Scottish Prison Service | complaints handling | Upheld, recommendations | February 2014 |
| 201100410 | River Clyde Homes | complaints handling | Upheld, recommendations | January 2014 |
| 201105006 | Inverclyde Council | neighbour disputes and anti-social behaviour | Upheld, recommendations | January 2014 |