Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302081 | East Renfrewshire Council | policy/administration | Upheld, recommendations | January 2014 |
| 201302156 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | January 2014 |
| 201302158 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | January 2014 |
| 201302203 | Business Stream | charging method / calculation | Upheld, no recommendations | January 2014 |
| 201302270 | The City of Edinburgh Council | policy/administration | Not upheld, no recommendations | January 2014 |
| 201302331 | West Lothian Council | repairs and maintenance | Upheld, no recommendations | January 2014 |
| 201302349 | Argyll Community Housing Association | repairs and maintenance | Not upheld, recommendations | January 2014 |
| 201302414 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2014 |
| 201302458 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | January 2014 |
| 201302500 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 |