Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201205252 | Business Stream | incorrect billing | No decision reached | August 2013 |
| 201205285 | South Lanarkshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | August 2013 |
| 201205354 | Scottish Prison Service | progression | Not upheld, no recommendations | August 2013 |
| 201205355 | Forth Valley NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | August 2013 |
| 201300045 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201300526 | Lanarkshire NHS Board | clinical treatment / diagnosis | No decision reached | August 2013 |
| 201004683 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |
| 201103345 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2013 |
| 201103659 | Aberdeenshire Council | parking | Some upheld, no recommendations | July 2013 |
| 201103691 | Ayrshire and Arran NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | July 2013 |