Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103929 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | July 2013 |
| 201104503 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2013 |
| 201104506 | Angus Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2013 |
| 201105094 | West Lothian Council | construction by developers/adoption of roads | Some upheld, recommendations | July 2013 |
| 201200060 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2013 |
| 201200071 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, no recommendations | July 2013 |
| 201200093 | South Lanarkshire Council | complaints handling | Not upheld, recommendations | July 2013 |
| 201200304 | Renfrewshire Council | parking | Not upheld, no recommendations | July 2013 |
| 201200309 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |
| 201200419 | Ayrshire and Arran NHS Board | admission, discharge and transfer procedures | Not upheld, recommendations | July 2013 |