Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201276 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2013 |
| 201201423 | Maryhill Housing Association Ltd | repairs and maintenance | Some upheld, recommendations | July 2013 |
| 201201435 | A Council | primary school | Some upheld, recommendations | July 2013 |
| 201201524 | Scottish Borders Housing Association Ltd | complaints handling | Upheld, recommendations | July 2013 |
| 201201885 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2013 |
| 201201981 | Perth and Kinross Council | handling of application (complaints by applicants) | Some upheld, recommendations | July 2013 |
| 201202339 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2013 |
| 201202359 | The Highland Council | building warrants: certificates of completion/habitation | Upheld, recommendations | July 2013 |
| 201202725 | Orkney NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2013 |
| 201202880 | Highland NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, recommendations | July 2013 |