Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604921 | Trust Housing Association Ltd | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2017 |
| 201604928 | Fife NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | March 2017 |
| 201604970 | Crown Office and Procurator Fiscal Service | complaints handling | Upheld, recommendations | March 2017 |
| 201606017 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201507511 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | February 2017 |
| 201507573 | Scottish Prison Service | staff attitude and dignity | Not upheld, no recommendations | February 2017 |
| 201507584 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2017 |
| 201507626 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2017 |
| 201507686 | Borders NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2017 |
| 201507707 | Aberdeenshire Council | policy/administration | Not upheld, no recommendations | February 2017 |