Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507547 | Scottish Prison Service | escorting services | Some upheld, recommendations | January 2017 |
| 201507577 | Forth Valley NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | January 2017 |
| 201507617 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2017 |
| 201507637 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2017 |
| 201507703 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2017 |
| 201507706 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201507726 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201507734 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201507760 | Aberdeenshire Council | handling of application (complaints by opponents) | Upheld, recommendations | January 2017 |
| 201507769 | The City of Edinburgh Council | statutory notices | Upheld, recommendations | January 2017 |