Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201306105 | Bridgewater Housing Association Ltd | improvements and renovation | Upheld, action taken by body to remedy, recommendations | December 2014 |
| 201306235 | Highland NHS Board | continuing care | Not upheld, no recommendations | December 2014 |
| 201400034 | Business Stream | charging method / calculation | Upheld, recommendations | December 2014 |
| 201400081 | Crown Office and Procurator Fiscal Service | complaints handling | Upheld, action taken by body to remedy, no recommendations | December 2014 |
| 201400117 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201400125 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201400303 | Bridgewater Housing Association Ltd | communication/ staff attitude/ dignity/ confidentiality | Not upheld, no recommendations | December 2014 |
| 201400384 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | December 2014 |
| 201400436 | Scottish Prison Service | home detention curfew | Upheld, action taken by body to remedy, recommendations | December 2014 |
| 201400540 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2014 |