Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104452 | Scottish Water | sewer flooding - internal | Some upheld, recommendations | October 2012 |
| 201104543 | A Dentist in the Grampian NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | October 2012 |
| 201104554 | East Dunbartonshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2012 |
| 201104633 | The City of Edinburgh Council | parking | Not upheld, no recommendations | October 2012 |
| 201104664 | Perth and Kinross Council | maintenance and repair of roads | Not upheld, recommendations | October 2012 |
| 201104742 | The Moray Council | calls for general assistance | Not upheld, recommendations | October 2012 |
| 201104822 | The State Hospital Board for Scotland | appliances, equipment & premises | Not upheld, action taken by body to remedy, no recommendations | October 2012 |
| 201104974 | Fife Council | policy/administration | Upheld, recommendations | October 2012 |
| 201104981 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | October 2012 |
| 201105126 | South Lanarkshire Council | capital works, renovation, central heating, double glazing, etc | No decision reached | October 2012 |