Office closure 

Our office will be closed for the September weekend on Monday 15 September 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201810212 Glasgow City Health and Social Care Partnership Clinical treatment / Diagnosis Some upheld, no recommendations August 2020
201810348 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Some upheld, recommendations August 2020
201810366 Borders NHS Board Clinical treatment / diagnosis Some upheld, recommendations August 2020
201810430 Dumfries and Galloway Council Primary School Some upheld, no recommendations August 2020
201900245 North Ayrshire Council Handling of application (complaints by opponents) Upheld, recommendations August 2020
201900330 East Lothian Council Neighbour disputes and anti-social behaviour Not upheld, no recommendations August 2020
201900718 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations August 2020
201900785 South Lanarkshire Council Assessments / self-directed support Some upheld, recommendations August 2020
201901110 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations August 2020
201901318 Highland NHS Board Clinical treatment / diagnosis Upheld, recommendations August 2020