Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201900883 | North Lanarkshire Council | policy / administration | Not upheld, no recommendations | June 2020 |
| 201901240 | Clackmannanshire and Stirling Health and Social Care Partnership | continuing care | Not upheld, no recommendations | June 2020 |
| 201901296 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201901820 | Edinburgh Napier University | academic appeal / exam results / degree classification | Not upheld, no recommendations | June 2020 |
| 201902610 | East Lothian Council | primary school | Some upheld, recommendations | June 2020 |
| 201902783 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2020 |
| 201903195 | North Lanarkshire Council | child services and family support | Not upheld, no recommendations | June 2020 |
| 201903361 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201903798 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201904096 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | June 2020 |