Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201405612 | Queen Margaret University | communication staff attitude dignity and confidentiality | Some upheld, recommendations | January 2016 |
| 201405645 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201405654 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201405779 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2016 |
| 201405808 | Linstone Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | January 2016 |
| 201406218 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2016 |
| 201406257 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | January 2016 |
| 201406339 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201406379 | Home Scotland | policy/administration | Not upheld, no recommendations | January 2016 |
| 201406394 | The City of Edinburgh Council | noise pollution | Not upheld, no recommendations | January 2016 |