Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300724 | North Lanarkshire Council | child services and family support | Not upheld, no recommendations | October 2013 |
| 201300831 | Scottish Prison Service | policy/administration | Upheld, no recommendations | October 2013 |
| 201300835 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | October 2013 |
| 201301031 | Scottish Prison Service | temporary confinement | Not upheld, no recommendations | October 2013 |
| 201301304 | Business Stream | charging method / calculation | Resolved, no recommendations | October 2013 |
| 201301310 | Scottish Prison Service | review of supervision level | Not upheld, no recommendations | October 2013 |
| 201301762 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, no recommendations | October 2013 |
| 201200270 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2013 |
| 201200328 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2013 |
| 201200385 | Williamsburgh Housing Association Ltd | neighbour disputes and antisocial behaviour | Not upheld, action taken by body to remedy, no recommendations | October 2013 |