Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103503 | Fife Council | complaints handling (incl social work complaints procedures) | Some upheld, recommendations | September 2013 |
| 201103803 | Fife Council | public health & civic government acts - nuisances/problems in/around buildings | Not upheld, no recommendations | September 2013 |
| 201104532 | Forth Valley NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | September 2013 |
| 201104985 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2013 |
| 201105518 | Business Stream | policy/administration | Upheld, recommendations | September 2013 |
| 201200094 | Business Stream | charging method / calculation | Not upheld, action taken by body to remedy, no recommendations | September 2013 |
| 201200437 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | September 2013 |
| 201200901 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |
| 201200968 | Renfrewshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | September 2013 |
| 201201338 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |