Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201693 | Dumfries and Galloway Council | complaints handling | Not upheld, recommendations | September 2013 |
| 201201973 | Aberdeen City Council | policy/administration | Not upheld, no recommendations | September 2013 |
| 201201993 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |
| 201202080 | Renfrewshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | September 2013 |
| 201202260 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | September 2013 |
| 201202304 | Aberdeenshire Council | policy/administration | Some upheld, recommendations | September 2013 |
| 201202396 | Falkirk Council | neighbour disputes and anti-social behaviour | Not upheld, recommendations | September 2013 |
| 201202464 | Scottish Borders Council | policy/administration | Some upheld, no recommendations | September 2013 |
| 201202561 | Care Inspectorate | regulation of care | Some upheld, recommendations | September 2013 |
| 201202656 | Fife Council | repairs and maintenance | Upheld, recommendations | September 2013 |