Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201085 | Glasgow City Council | claims for damage, injury, loss | Upheld, recommendations | August 2013 |
| 201201463 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2013 |
| 201201491 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2013 |
| 201201858 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | August 2013 |
| 201202108 | Lothian NHS Board - University Hospitals Division | clinical treatment / diagnosis | Some upheld, recommendations | August 2013 |
| 201202273 | Aberdeenshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | August 2013 |
| 201202324 | Scottish Prison Service | staff treatment | Some upheld, recommendations | August 2013 |
| 201202329 | Inverclyde Council | other | Some upheld, recommendations | August 2013 |
| 201202334 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | communication, staff attitude, dignity, confidentiality | Upheld, recommendations | August 2013 |
| 201202445 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | August 2013 |